Privacy Policy
Last updated: October 2026
Jinan Uniarc Welding Technology Co. Ltd (“Uniarc Group”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect personal information when you use our websites or communicate with us.
This policy applies to the Uniarc Group website and the websites operated for our brands, including Arc Torchology, Parker Torchology, Uniarc Torchology, Aeroarc Torchology and Cobarc Torchology.
1. Information We Collect
We may collect personal information that you provide to us, including:
• Name and company information
• Email address and other contact details
• Any other information provided through contact or enquiry forms
• Other information you choose to provide when communicating with us
We may also receive information through business interactions such as exhibitions, existing customer or distributor relationships, or other business contacts.
We may collect information about how you use our websites, including information about your device, browser, pages visited and interactions with our websites. This may be collected using cookies and similar technologies.
Our websites are intended for business and professional users and are not directed at anyone under 18.
2. How We Use Your Information
We may use your personal information to:
• Respond to enquiries and provide information about our products and services
• Manage customer, distributor and business relationships
• Communicate relevant business updates or commercial offers (an unsubscribe option is provided in promotional emails)
• Improve and maintain our websites, services and security
• Meet our legal and regulatory obligations
We only process personal information where lawful under applicable data protection rules, such as responding to your requests, taking steps in relation to a contract, meeting legal obligations, or pursuing legitimate business interests.
3. Cookies and Similar Technologies
Our websites may use cookies and similar technologies for purposes including:
• Essential cookies – needed for the website to work
• Analytics cookies – help us understand website usage
• Video and media technologies – support video and other content
• Marketing and tracking technologies – help us understand engagement
Our marketing emails may also use tracking to show whether emails are opened or links are clicked. This helps us understand engagement and improve our communications.
Where required by applicable law, we will ask for your consent before using non-essential cookies or similar technologies. You can manage your cookie preferences through the cookie settings available on the relevant website.
4. Sharing Your Information
We may share personal information with:
• Uniarc Group entities globally for corporate administration and enquiry management
• Service providers that support our websites, communications, systems and business operations
• Distributors or business partners where necessary to respond to an enquiry or provide localised services
• Government or legal authorities where required by law or necessary to protect our legal rights
We do not sell personal information to third parties.
5. International Processing
As a global organisation, Uniarc Group receives, processes and stores information internationally. Your personal information may be accessed by or transferred between Uniarc Group companies or service providers operating in China, the UK and other countries worldwide.
Where personal information is transferred or processed internationally, we take appropriate administrative, technical and legal measures to protect it in accordance with applicable data protection requirements.
6. How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, managing business relationships and meeting legal or regulatory requirements.
The length of time information is retained depends on the type of information and the reason it was collected.
7. Your Rights
Depending on where you are located and the laws that apply to your personal information, you may have rights to:
• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your information
• Request restriction of certain processing
• Object to certain uses of your information
• Withdraw consent where processing is based on consent
• Exercise other rights provided by applicable data protection law
To exercise your rights or ask a question about how we use your personal information, please contact:
We may need to verify your identity before responding to a request.
You may also have the right to make a complaint to the relevant data protection authority in your country.
8. Protecting Your Information
We use appropriate technical, organisational and administrative security measures to protect personal information against unauthorised access, loss, misuse, alteration or unauthorised disclosure.
However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
9. Third-Party Websites
Our websites may contain links to external sites operated by third parties. This Privacy Policy does not apply to third-party platforms, and we recommend reviewing their privacy policies directly.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our websites, services or legal requirements.
The latest version will be published on our websites with the updated date.
11. Contact Us
If you have any questions about this Privacy Policy or how we use your personal information, please contact:
Jinan Uniarc Welding Technology Co. Ltd
13A Zhangjin Comprehensive Bonded Zone, 33688, Jing Shi Dong Road, Jinan Area of China (Shandong) Pilot Free Trade Zone, Jinan 250102, P.R. China
Email: info@uniarcgroup.com